Agathe Assouline-Lichten from Red Velvet NYC

Katherine Sprung goes through the good, bad, and ugly online ratings and reviews of guest business owners in the food and beverage industry, in an open conversation.

In this episode, Agathe Assouline-Lichten of Red Velvet NYC talks about a childhood passion for baking, and turning it into a business.

Find out about all-star customer service the Zappos way, personalizing gifts, learning not to leave a box of food near a dog, and that no news is good news.

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